Multiple Receptionist jobs in South Africa. Read the Receptionist jobs summary, responsibilities, and qualifications, and apply now.
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Receptionist Jobs in South Africa Summary
Receptionists foster an atmosphere and culture that allows us to achieve our goal of improving people’s moods. We are currently looking for a motivated individual to take on this position and meet the challenge.
You will carry out administrative and payment duties while providing excellent customer service that is in line with the overall business strategy as a receptionist. This job is a fantastic chance for self-starters with passion. The primary responsibility of this position is to assist the patient while providing good customer service.
Job Responsibilities
- Offer patient care over the phone in an effective, personable, and professional manner.
- Help patients complete forms correctly, and record all information in compliance with internal standards and procedures.
- In charge of all procedures relating to the reception-patient trip, such as patient booking, arrival, and payment on the appropriate system.
- All customers should be directed to the proper area, services, and professionals.
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- As per POPIA, always maintain patient confidentiality.
- Make sure the lobby is always orderly and tidy.
- In accordance with policy, send all emergency cases to the nurse’s station.
- Provide patients with basic account assistance and escalate issues as required.
- According to Intercare standards and procedures, collect any outstanding account balances and co-payments.
- Follow through on daily cash-up and banking procedures.
Job Qualifications
- It will be advantageous if you have prior experience working in a customer-focused workplace, like a reception.
- computer literate.
- Experience with a Good system is advantageous.
- Intercare encourages applicants with disabilities as it is an equal opportunity employer.
- We support and encourage COVID-19 immunizations, and job applicants can provide documentation of their immunization status.
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